I have read these awful reviews and can't help but wonder if they are talking about the same place I take my pets to, because I have a much different opinion. I moved to the area in 2006 with my 3 dogs, 2 cats, and 2 birds. A friend of mine said she used them and told me to use them, so I did. My first impression was "wow! this place is clean!" The receptionists were very nice and caring. The animal nurses have a great way with my pets, especially with my very shy Nelly, a chihuahua. This is the only clinic Nelly doesn't get so nervous in she pees on the floor, she actually enjoys her visits. The doctors are wonderful, and have gone above and beyond many times, including the weekends when I've had a few emergencies come up. They always call with updates as well. From what I hear, they are more pricey than some of the other clinics, but it is well worth it to me as they do an excellent job! By now, all the staff know my name and always greet me when I come in the door. I greatly appreciate all they do for me and my animals.
in Sevierville, TN