unprofessional, poor customer service
Have been trying for 1 1/2 months to resolve an issue and have got nothing but the run around "let me take your name and number and we will have someone call you back" literally 12 calls later nobody will call me back. I have missed 3 days of work because they were supposed to come to my home and fix this issue on a piece of furniture that broke only a couple of months after buying it. The first time was a no show no call, I had to call them, the second time the guy came looked at the piece of furniture for half a glance and said he had the wrong part -it seemed more as if he didn't want to work on a Saturday). The third time was a no show and no call. No professionalism, lack of work ethics, no values for customers, and I will spread the word for buyer beware. Highly disappointed. I tried moral resolution by phoning politely several times, now I have opted to let others know to use caution.
in Stillwater, OK