Lack of customer service
I called them because Apple Store said they would be closer to me and their rate/part cost could be less. The male that answered cut me off, didn't offer to assist me and was rude. I told him I was a previous customer, didn't matter. Advice, go to the Apple Store where you are given great service all the way around. I was willing to spend money with them for my repair, but not at a cost of not being appreciated for my business. My money is green and spends everywhere.
in Arlington, TX