Hands down the best customer service I have ever experienced. The girl on the phone (I did not get her name but I probably should have) was the most helpful, kind and understanding to my situation and sent out her technician to me in a snap I am so grateful.
They just left my house after I called to have new locks installed. I have to say I am very happy with the service they provided. They had a great selection of locks with them and they explained the various options to me in a clear and understandable way.