The Worst!
We were given a gift certificate to Chinois (Wolfgang Puck)and told it was an amazing place. We're always up for a new spot. I will start off by saying the food is good.....very good. However, that was far overshadowed by the rude waiter and overall vibe of the place.
Granted, they have "regulars," you can tell. And as they should, they take good care of those people, however, at the expense of what could have been "new regulars."
My wife has a very severe food alergy. We called twice before we got there and upon our arrival told them. Wouldn't you know it, the waiter was rushing us and screwed up our first round of appetizers. Came with Soy all over it. He was rude and flighty with us. We asked for a "non-sweet" wine recoomendation and then proceeded to give us a "sweet" wine. We asked if the salads were enough to split. He said "no" then we found out 10 minutes later everything was family style.
We asked to have a new waiter after he rolled his eyes for the third time. He must not have been happy as he then proceeded to tell one of his "regular" tables about us. The woman at the table then accousted my wife and her friend in the bathroom. It was crazy!
The manager tried to save the experience but frankly didn't. Maybe that's because he went outside to have a smoke while he was manageing a restaurant on a Saturday night. He came back to our table and smelled like Joe the Camel. He also left our new bottle of "unsweet white" wine on a counter and not in ice. ROOKIE!
The entire vibe made you feel like you were not welcome. It was a most bizare experience and one that I would not reccomend.
We were shocked, as most Wolfgang Puck restaurants are amazing...oh well!
Oh, and yes, they screwed up and my wife is sick this morning from eating glutton last night.
in Santa Monica, CA