Outdated Hole in the Wall
One word?REINVEST. From the landfill they call a shooting range to the shanty-shack cluttered with filth and opened merchandise re-hung but not re-packaged?or re-priced appropriately. From the disinterested chubby kid that acts like a spoiled grandchild behind the counter to the disinterested Hispanic male who thinks staying on the phone is more important than helping customers standing in front of him?REINVEST. The first thing you see when you walk into Bailey?s House of Guns is a bunch of trophy animals filthy and stacked in a corner with no rhyme or reason and it is depressing to think their fate was to end up here. No appreciation. This is indicative of the company itself. I went in to sight a few rifles recently and here was my experience:
I went to their dirty and disorganized shop and walked up to the counter where a nice black man was helping a customer. The old woman was making a gun sale and the chubby kid was walking around doing nothing. The black man assisted me in every way once he was finished with his customer. You could tell that the entire shop laid the burden of customer service on him. He did his best and it was fine. He set me up for the range and I went out the door thinking that the chubby kid should pick up a broom.
The owner has trashy wooden tables with trashy stools and NOT A GUN RACK IN SIGHT. They have these crappy canvas bags that you are supposed to use but they have no sand in them. I needed one of my rifles bore sighted so I went back inside the shop. Although there were no additional customers, I still had to wait until the nice black man emerged from the back of the store before I was helped. Chubby kid was just sitting around (still no broom). He directed the chubby kid to bore sight my rifle. Chubby grumbled, put a pissed off look on his face, proceeded to grab my rifle and stomped off to the back. He emerged about 45 seconds later and the rifle was still off.I brought it back inside, waited for another 5 minutes while the black man assigned the bore sight to
in Houston, TX