Do not use this company
This is the worst company I have ever dealt with. After having the windshield replaced, it leaked and not just a little. It leaked terribly. Water was just standing in the floor. I cleaned this up and contacted them. Bring it in we were told, so we did. They "fixed" the leak. In the process mold had started under the carpet in the spray on insulation, it held moisture that I couldn't get out. Once I noticed the smell, I tore out all of the foam insulation with mold and replaced it myself.
After the very next rain, water in the floor again. Took it to them again. They "fixed" it again. I replaced the insulation again myself because they refused.
When the next rain came, it filled up with water again. I called again, they blamed it on the sunroof. Rick personally told me "I replaced that windshield with a brand new one the last time it was in." I said "that's funny because the rock chip that was there before we brought it to you the last time is still there." Rick said, "oh, I must have you confused with someone else. Bring it in and I will replace the windshield with a brand new one this time for your trouble." When my wife took it in and they repaired it now for the fourth time, it was the same windshield. Rick told her I said I would replace it if we broke it taking it out. What? Of course you would, but that isn't what you said.
Anyway, Rick offered to have the car detailed for our trouble. His employee's are witness to this. He said take it to wash tub, have it detailed and I will pay for it. So we did, wash tub wouldn't take credit cards over the phone, so Rick told my wife, just bring me the receipt and I will reimburse you. My wife asked, so you're saying if I bring the receipt you'll reimburse me, do I have your word on that? Rick said, "oh yes, Mrs. you do." When my wife hung up, the employee of the wash tub said, "I'm your witness on that. I heard that he stated he will pay for it." Apprehensively, we did as instructed. Just as I had feared, he refused to reimburse us o
in San Antonio, TX