Terrible customer service - I went to Brose to buy a replacement transformer for my lamp. I was given a part by one of their employees that did not work. When I tried to return it, I was told I could not because it was more than 10 days since I bought the part (it was actually about 3 weeks). Apparently I had not read the back of my receipt and I had not been told of this by Brose. So now I'm...