I tried out this travel agency and found the travel agent to be very knowledgeable regarding the different destinations I was interested in. It helped that she was well traveled. Prices are comparable elsewhere and you can probably find cheaper prices online or if you shop around. However, if its the first time that you will be going to a destination, I think it helps a lot to ask a travel agent to help you plan on where you would want to go. A well traveled travel agent would be an invaluable help in this regard.

PROS: friendly
CONS: none

I have dealt with several agents here & can recommend a number of them. Actually, since they all know about various destinations, it makes it easy & fun to call for a reservation.