they charge for estimates
Be careful....these people may or may not tell you (they didn't tell us when we made the appointment), but they charge for estimates -- $60 just to look, without doing any work. As they later put it, they need to get paid for gas and all. Before we were aware of this, we asked them to give us an estimate for some window repairs. They did give an estimate, and then demanded the $60 on the spot. We felt intimidated and paid the guy. He did say that if we elected to choose them for the job the payment would be applied to the job. We then called the office, and they acknowledged that they hadn't told us about the service charge for estimates, and offered to give a $50 reduction to the bid price if we would used them. We had them do the repairs -- however after he was done the guy said that there was no $50 reduction (that they'd apply the $60 already paid, but that was it)-- and the original estimate held. We again felt intimidated and paid the man, and chalked it up to (bad) ...
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