We recently bought windows from this company and we are fully satisfied with the windows themselves, as well as with the customer service. The windows are absolutely beautiful and they make our condominium look so much better! They are easy to use, easy to clean (especially with the free cleaner that they gave us!), and help block out a great deal of outside noise. They are also very good insulators, as they maintain the temperature inside. The staff members are very, very friendly and personable. I recommended them to all my friends and family members!