The receptionist hardly noticed when we walked in - and chatted incessantly on her phone. Obviously, this would not be a problem if I were at McDonalds, but considering that this is a nice restaurant.... The restaurant is very small - there was a huge dining party that night, who were really loud, and because the restaurant was so small, it was really loud and awful. All of this would have been acceptable had the food tasted any where near decent. The fish was dry, and the duck dry and tasteless to boot. The food served was as if it had been sitting from lunch, then microwaved for us for dinner. I would not go there again, or recommend this place, given that I had to drive quite a ways to get to it. Reading the other reviews, it seems as if the quality of the dining experience is highly variable; thereofre, I would not venture out to The White Horses for a special occasion because who knows what to expect. It is a mark of a great restaurant to consistently provide high quality service and food and this restaurant does neither.
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That said, the restaurant was decorated nicely and reasonably priced. In terms of the wide variety of exceptional restaurants to eat in the OC, however, The White Horses would be at the bottom of my list and should be at the bottom of any discerning foodie.
Please note that I am just describing the experience as it was.