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Wheel Works Wheel Works also does vehicle repairs on Brakes, Tires, Batteries, Shocks. They are located on 15553 Los Gatos Blvd D in Los Gatos. They offer these popular brands of tires and wheels: Yokohama, Fuzion, Falken, BF Goodrich, Firestone, Michelin, Pirelli, Bridgestone. They are certified and qualified to Goodyear. Wheel Works They have a single review on MojoPages.com, and it's a negative review. They can be reached by calling (408) 356-6181 They accept Master Card, Visa, Discover. for payment.
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Tuesday, August 19, 2008
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Got a screw in your tire? by James B. at InsiderPages
Read more at siliconvalley.citysearch.com
If you do, it won't be the only thing getting screwed if you go to Wheel Works Los Gatos.
My wife brought her Subaru in to Wheel Works Los Gatos to get a tire repaired. The representative told her that the screw was too close to the sidewall, and would need replacing. Because her car is all-wheel-drive, she'd also need to replace the other three tires. The road hazard would only cover the one with the screw in it, so the other three were going to cost her $700.
We took the tire to another Wheel Works location, and they repaired it, saying that it was perfectly safe to do so.
I used to recommend this location, because it was convenient and had a friendly staff. Now I recommend you avoid it. There are many other places you can go for tires in this area.
EDIT: Wheel Works just called me to let me know that they were just following company policy. The policy is that tires with punctures on the shoulder should be replaced, because 0.1% of them might fail. This is a Cover your ass policy that's in place for the entire Bridgestone/Firestone family of tire stores. The manager was very courteous, and offered free oil changes or alignments to smooth over the situation. I've upped my rating because of the professional attitude of the manager. I don't think I'll be going back though. Their prices aren't exactly competitive, and their Price matching guarantee is very restrictive, only matching Printed advertisement prices for the whole installation package.
My wife brought her Subaru in to Wheel Works Los Gatos to get a tire repaired. The representative told her that the screw was too close to the sidewall, and would need replacing. Because her car is all-wheel-drive, she'd also need to replace the other three tires. The road hazard would only cover the one with the screw in it, so the other three were going to cost her $700.
We took the tire to another Wheel Works location, and they repaired it, saying that it was perfectly safe to do so.
I used to recommend this location, because it was convenient and had a friendly staff. Now I recommend you avoid it. There are many other places you can go for tires in this area.
EDIT: Wheel Works just called me to let me know that they were just following company policy. The policy is that tires with punctures on the shoulder should be replaced, because 0.1% of them might fail. This is a Cover your ass policy that's in place for the entire Bridgestone/Firestone family of tire stores. The manager was very courteous, and offered free oil changes or alignments to smooth over the situation. I've upped my rating because of the professional attitude of the manager. I don't think I'll be going back though. Their prices aren't exactly competitive, and their Price matching guarantee is very restrictive, only matching Printed advertisement prices for the whole installation package.
Read more at siliconvalley.citysearch.com
Recommended: Yes
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Business Details on Wheel Works
BRANDS
BF Goodrich, Michelin, Yokohama, Firestone, Fuzion, Falken, Bridgestone, BF Goodrich, Interstate, Firestone, Pirelli, Goodyear, Michelin, Continental, Fuzion, AC Delco, Falken, Pirelli, Yokohama, Bridgestone
PRODUCTS
Brakes, Tires, Batteries, Shocks
SERVICES
Alignments, Brake Service, Shocks, Tune Ups, Free Tire Mounting, Tune Ups, Transmission Service, Oil & Lube Service, Oil Changes
OTHER
ASE Certified
CHAINS_FRANCHISES
Goodyear
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Payment Types:
Master Card,
Visa,
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Phone Numbers:
Primary Phone: (408) 356-6181
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