I bought a very expensive plasma TV and was having problems with it. After taking it to no less than 4 repair shops someone recommended Westwood Electronics. They are trained and certified on a bunch of brands so I figured, why not try. I couldn't believe it. Within 2 days my TV was fixed and I haven't had a problem yet (it's been 4 months). They totally knew what they were doing and found the problem right away. At all the other places I went it took them weeks to try to figure it out, only for me to discover they couldn't. In addition their prices were completely comparable if not cheaper than the other places. I will never experiment with another place again!

I brought in an old, reliable Sony stereo system that was having some minor problems. Staff told me they could get the machine into shape for $100. After bringing home the unit, however, a new problem ensued. I took the stereo back to the shop, where staff denied there was a problem. After speaking to a manager, they agreed to look at it again -- and again told me there was no problem. This, despite the fact that CDs played with a loud clicking noise that had never been there before. Management refused to fix the new problem or discount the repair. Needless to say, I don't plan to be back -- and I'd advise others to stay away, too.