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Sprint

5194, Stevens Creek Blvd, San Jose, CA 95129
Sprint Mojo 3/ 5 http://www.mojopages.com/biz/west-valley-san-jose-ca-sprint-10337554
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MOJO Breakdown (?)
2 Sources
Mojopages
(2) Sprint 3/ 5 stars 2 http://www.mojopages.com/biz/west-valley-san-jose-ca-sprint-10337554
Yahoo
(1) Sprint 5/ 5 stars 1 http://www.mojopages.com/biz/west-valley-san-jose-ca-sprint-10337554


This business is categorized as a Telephone Service business. Sprint is located in the neighborhood of West Valley San Jose in San Jose. They can be contacted by calling (408) 345-0300 . They accept Visa, Discover, American Express. for payment. They have a total of 5 reviews, 3 positive reviews and 2 negative reviews.
Year Established:
1997
Votes (5)
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Customer Ratings
5 Star:
(3)
4 Star:
(0)
3 Star:
(0)
2 Star:
(0)
1 Star:
(2)
First To Vote
Romesh
Level 1
Wednesday, January 12, 2011
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Sprint Store#517 Jordan SUh -CKS POOR QUALITY
the service was awful long wait lines I was here for 5hours and my problem was still not resolved not only that but the made it worse, walked in with crack in screen however I could still see most of image, when the phone came back to the front to me it had an all white screen no crack and all my info in it was lost because Jordan suh store manager grabbed it without the casing and delivered and static shock to the electrical board now I'm information less and upset how could this happen are this people not prepared and not only that they were very rude, I love sprint products the just need to train their employees allot better especially the managers saying idiotic remarks
5194 Stevens Creek Blvd, San Jose - (408) 345-0300
Store Manager: Jordan Suh
Able Gomez : Technician broke my blackberry 8530 boohoo didnt even put screws back inn i got images proof n video from on location.

Resolution Sought: I would like Sprint to better choose talented individuals that can keep a mined set and get the job done without creating glitches to our devices and then not admitting it, i lost all my data unrecoverable was told to the customer that’s not fair please help me resolve this matter
and give me a month of credit for my troubles its only fair, put urself in our shoes Sprint district manager if you dont care ill post evidence video n images on youtube for everyone to see. IM VERY UPSET!!!.
Date Problem Started: 1/12/2011
Date of Transaction: 1/12/2011
Amount in Dispute: $450.00
Invoice Number:
Complaint Type: Customer Service Issues
Product or Service: we have used sprint for many years its awsome,
Emolyees not so much

If you have any questions regarding your complaint, please contact the Complaint Dept. at (408) 278-7400 or email cariste@bbbsilicon.org.

Complaint Department

BBB of Silicon Valley
Price Range: $2,500 - $5,000
Recommended: Yes
Level 1
Monday, December 6, 2010
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Go for Sprint
David Phan is a great knowledge sale person. I got helps form him to close a phone deal that save us lot of money and till having good plan. I strongly recommend David Phan for any kind of professional helps. I am very glad doing business with Sprint. - Thank you David.

Dr. Micheal Knight - Barracuda Networks
Price Range: $5,000 - $10,000
Recommended: Yes
Indra

Indra

Thursday, June 3, 2010
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Great Service; Good Staff; Very...‎
Don't usually write reviews but we had top notch, knowledgeable and friendly service at this Sprint Store by the Sales Manager Brian. Greeted when we first walked in and asked what we needed even though the store was packed and all employees were with customers. The Sales Manager was technically competent and easily resolved our complicated issues; he also went above and beyond. The rest of the staff including the Store manager were equally professional, courteous and knowledgeable. It is really a breathe of fresh air to find employees that understand and are willing to do what it takes to insure customer loyalty! 5 Stars.‎

Read more at maps.google.com
Recommended: Yes
phu

phu

Tuesday, July 14, 2009
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Yesterday, I went to this Sprint Store....
I spoke with Thanh/ asst Mgr reffered me to talk to David Phan/ sale mgr. both of them have a extremely good customer service.the All Employees at this location very helpful, and very good customer service skills. You will be very pleased. ...

Read more at local.yahoo.com
Recommended: Yes
Romesh

Romesh

Thursday, December 4, 2008
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Sprint Sucks! ‎
They get one star for a great location but thats about it. The customer service is horrible if they even talk to you.. for that matter if they even see you. The phones are terrible and fall apart,dont charge, drop calls, call when you dont want to, charge for weird stuff, etc. The high-school employees are very immature and I have seen customers being helped while the employees are eating lunch. They have no smiles on their faces and are very rude.‎

Read more at maps.google.com
Recommended: Yes
Business Details on Sprint

Categories:

Payment Types:
Visa, Discover, American Express

Phone Numbers:
Fax: (408) 345-0301,
Primary Phone: (408) 345-0300

Hours Open
Wednesday 10:00am to 8:00pm
Thursday 10:00am to 8:00pm
Friday 10:00am to 8:00pm
Saturday 10:00am to 7:00pm
Sunday 11:00am to 6:00pm
Monday 10:00am to 8:00pm
Tuesday 10:00am to 8:00pm