Sprint Store#517 Jordan SUh -CKS POOR QUALITY
the service was awful long wait lines I was here for 5hours and my problem was still not resolved not only that but the made it worse, walked in with crack in screen however I could still see most of image, when the phone came back to the front to me it had an all white screen no crack and all my info in it was lost because Jordan suh store manager grabbed it without the casing and delivered and static shock to the electrical board now I'm information less and upset how could this happen are this people not prepared and not only that they were very rude, I love sprint products the just need to train their employees allot better especially the managers saying idiotic remarks
5194 Stevens Creek Blvd, San Jose - (408) 345-0300
Store Manager: Jordan Suh
Able Gomez : Technician broke my blackberry 8530 boohoo didnt even put screws back inn i got images proof n video from on location.
Resolution Sought: I would like Sprint to better choose talented individuals that can keep a mined set and get the job done without creating glitches to our devices and then not admitting it, i lost all my data unrecoverable was told to the customer thatÃ¢ÂÂs not fair please help me resolve this matter
and give me a month of credit for my troubles its only fair, put urself in our shoes Sprint district manager if you dont care ill post evidence video n images on youtube for everyone to see. IM VERY UPSET!!!.
Date Problem Started: 1/12/2011
Date of Transaction: 1/12/2011
Amount in Dispute: $450.00
Complaint Type: Customer Service Issues
Product or Service: we have used sprint for many years its awsome,
Emolyees not so much
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