My BF and I dropped our 2011 Infiniti QX56 off at West Houston Infinity for service and left to IAH to catch a flight to JFK. Upon reaching the security checkpoint, we discovered he had left his wallet in the car back at the dealership.

We knew we had only an hour and a half to catch the flight, but no time to drive back to West Houston, get wallet (with I.D. and $1,800 cash in it) and make the last flight.

In a panic, I called the dealership. The nice receptionist named Molania transferred me to the service department. They stated the car was already being serviced, would check the car for the wallet while I was on hold.

Thank God the wallet was still there in the door side pocket. The dealership immediately sent one of the porters to IAH and met us at gate "C". Nothing was touched or missing from his wallet.

We made our flight and my careless BF will be more careful next time. Thank you West Houston Infiniti for freat service and being honest and going above and beyond to save our vacation!!!!!!!!!

Everyone I have spoken to, from the receptionist to the sales team was very courteous and helpful. My questions were answered fairly, quickly and with a smile.