We also had a bad experience with this company. When we would call for a pick up they would take days before coming out. Meanwhile, our containers are overflowing and we have nowhere to put our material! Then after months of frustration, I thought to give them one last chance and arrange a weekly collection and they still never came through. Not to mention, the manager got an attitude with me! So I finally canned them. They never call you back and they have poor business practices.‎