When we bought our house, we were looking to upgrade our insurance but our previous agent said that our current company wasn't writing new policies so we now had no insurance. Looked in phone book and found Wendy. We called and within 30 minutes, we were in her office. We got insurance for the house. Dumped the other guy and now we have our cars with Wendy too! Each year she contacts us to do a run through of our coverage to make sure we are covered. She and her staff provide excellent service.