Terrible by M C. at InsiderPages
I brought a jacket in to be dry cleaned. When I picked it up, one of the huge gold button's was missing and another was hanging by a thread. When I pointed it out, she said, oh and a couple minutes later asked if I was sure even though there was thread hanging where the button was. She said she would look for it. She was rude and never said sorry, then demanded payment.
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I will NEVER go back.