My watch was fixed great and on time. It was cleaned, oiled, case and bracelet were cleaned and polished. Works great. Big, big thank you, Vladimir. I will be recommending your store to all my friends. I have some old clocks, that I'm going to bring to you for fixing and restoration. I'm sure they will be working like new after your repair.

I brought a treasured family heirloom here in Sept., 2008 on a referral from another area watchmaker who didn't repair clocks. What a mistake.

My clock was a sterling silver travel clock (ca. 1920s) with a Swiss movement and an engraved monogram. It was in absolute mint condition and all I wanted was a cleaning. Two weeks later, when I went to pick it up, the clock was returned in DEPLORABLE condition: The case was badly dented (four dents in all, one right over the monogram); the case was ruined with large and small scratches on both the interior and exterior; the face was FILTHY and positioned upsidedown; and the silver was smudged and dull. I brought a near-mint antique clock here--even Vladimir admired its workmanship--and received a ruin. What's more, he was extraordinarily defensive, saying that it wasn't his fault even though he had no explanation as to how any of the damage was done. (Incidentally, a friend of Vladimir's was present throughout all of this and agreed with each of my grievances.)

I angrily told Vladimir that he destroyed my family's property and that the present condition was unacceptable. He told me that he'd fix the problems and to come back in two days. Upon returning, I found that the dents and scratches were still present (they're now a permanent part of the finish) and that the interior surface was tarnished; only the face was clean and facing rightside up. When I became angry, he tried to tell me that the finish was nickel, anyway, ignoring the fact that "sterling" is engraved on the case's interior (he shut up once he saw it). Of course, I refused to pay for his "services" and left his shop angry, depressed and extremely disillusioned.

Although this guy comes across as an Old World craftsman who will treat your property with respect, don't fall for it. He's unprofessional, incompetent and careless. AVOID VLADIMIR WATCH & CLOCK REPAIR AT ALL COST.