I stopped by here and was impressed by the selection. Most of the bottle were $1-$2 overpriced in my opinion, but the selection was good and they seemed nice. I bought two bottles of wine for $30.

They bagged it in a double plastic bag even though I asked for a box. On my way home the wine bottles fell through the cheap plastic bags and broke on the pavement.

I took them back to get a refund or replacement bottles. I was very polite and asked, and they proceeded to yell at me and accused me of swinging the bottles over my head. I was attempting to be reasonable and I remained calm and they just got more angry before finally getting their henchman to escort me to the door. I had the bags with holes in them and the broken bottles, I hadn't been out of the store for 10 minutes and they were accusing me of some great wine conspiracy. I was actually embarrassed for them.

Anyway, for your wine needs I suggest you go down the street before you fall victim to these people who do not care at all about customer service. You're only as good to them as your money.

Winery99
New Orleans Resident