Support
Description
This business is categorized as a Video Equipment Repair business. Video Tech Service is located on 3355 Myrtle Ave in North Highlands. Services provided by this facility consist of House Calls. They can be contacted by calling (916) 481-2936 . They accept Visa, Master Card. for payment. They have a total of 6 reviews, 3 positive reviews and 3 negative reviews.
Votes (6)
Sort by:
Customer Ratings
5 Star:
(2)
4 Star:
(1)
3 Star:
(0)
2 Star:
(0)
1 Star:
(3)
First To Vote
rauzer56
Peristally
Peristally
Tuesday, August 18, 2009
Rating:
Value:
Service:
Quality:
Terrible service!
Read more at sacramento.citysearch.com
I don't have anything good to say about this business. They sent a repair man to come see our LCD TV, and informed us that they would have to order a part. Then a week later, they scheduled to pick it up. They picked it up on Friday, but we called and they said that they didn't receive it until Monday.
We called a week later to find out that they had not even ordered the part until the next Monday (of course, they didn't call us at all to tell us what was going on). We waited three weeks, called them back, and they said that the part they ordered did not work, and they had to order another one (again, no call to inform us on status). After another two weeks, they called to tell us that they can deliver the TV back. When it came, they had lost our remote, and the TV was still not working correctly!! The same problems were still happening, after over a month of being at their shop, and two different part changes.
We were promised a call from the owner of the shop, which we did not get. I do not recommend this shop at all, they have terrible customer service, do not update you on status, and we're convinced that they didn't even work on our TV at all. We were quoted a maximum of two weeks, but we went without TV for over a month, and now we will have to get it fixed AGAIN.
TERRIBLE BUSINESS!!!
We called a week later to find out that they had not even ordered the part until the next Monday (of course, they didn't call us at all to tell us what was going on). We waited three weeks, called them back, and they said that the part they ordered did not work, and they had to order another one (again, no call to inform us on status). After another two weeks, they called to tell us that they can deliver the TV back. When it came, they had lost our remote, and the TV was still not working correctly!! The same problems were still happening, after over a month of being at their shop, and two different part changes.
We were promised a call from the owner of the shop, which we did not get. I do not recommend this shop at all, they have terrible customer service, do not update you on status, and we're convinced that they didn't even work on our TV at all. We were quoted a maximum of two weeks, but we went without TV for over a month, and now we will have to get it fixed AGAIN.
TERRIBLE BUSINESS!!!
Read more at sacramento.citysearch.com
Pros: none
Cons: lots... see review
Recommended: Yes
bijbob
bijbob
Sunday, March 8, 2009
Rating:
Value:
Service:
Quality:
Nice friendly service......
Read more at sacramento.citysearch.com
Nice friendly service. I dropped off my Philip's picture tube TV on Friday . VTC said they would call me next Thursday. I received a call on Thursday with a cost estimate. They fixed it on the same day and where very helpful loading it into my car.
Read more at sacramento.citysearch.com
Pros: Nice friendly service. Helped loading TV into car
Cons: Prices seem a little high but I have not had to have anything repaired for years.
Recommended: Yes
jstolzman
jstolzman
Monday, July 21, 2008
Rating:
Value:
Service:
Quality:
Quick Professional service
Read more at sacramento.citysearch.com
I called VTS after being completely blown off by another Mitsubishi service center. VTS was friendly, professional and prompt to come out and repair my 73" Mitsubishi. Repair man was on time for both trips. He had the part within days and fixed it right the first time. These guys mean business.
I don't know why the bad reviews in earlier posts, but I give these guys 5 stars.
I don't know why the bad reviews in earlier posts, but I give these guys 5 stars.
Read more at sacramento.citysearch.com
Pros: Prompt and Professional
Recommended: Yes
Kevin2050
Kevin2050
Monday, February 11, 2008
Rating:
Value:
Service:
Quality:
I had a good experience!
Read more at sacramento.citysearch.com
I had a very good experience...they replaced my light engine in my 55' Philips and had it done in a week. I guess I expeced at least that much time. Everything was done under warranty so that was even better!
Read more at sacramento.citysearch.com
Recommended: Yes
rollcat
rollcat
Saturday, October 6, 2007
Rating:
Value:
Service:
Quality:
Customer beware
Read more at sacramento.citysearch.com
I took my camera in the other day to have it fixed for a cetrain problem. When I got it back and tried it out another problem occured that wasn't there before. I took it back for them to check it out and they told me that it wasn't related to the orginal problem so it was going to cost more money to get it fixed. I told them just to put it back together and I would pick it up. So I got it home and tried it out and guess what, another problem. Bottom line is it's sort of working now. There is no way I would ever take it or anything else to them again.
Read more at sacramento.citysearch.com
Pros: None
Cons: Customer beware
Recommended: Yes
1
Next
Loading Map...
Business Details on Video Tech Service
BRANDS
Quasar, Magnavox, Proscan, Panasonic, Mitsubishi, LG, Quasar, Philips, Pioneer, Fujitsu, Pioneer, RCA, Proscan, Funai, LOEWE, Funai, Goldstar, Panasonic, GE, Magnavox, Hitachi, Philips, RCA, JVC, Mitsubishi
PRODUCTS
DVDs, Big Screens, Projectors, Plasma Displays, VCRs
SERVICES
House Calls
SPECIAL_SERVICES
House Calls
Payment Types:
Visa,
Master Card
Phone Numbers:
Primary Phone: (916) 481-2936
Business data provided in part by
and
and
Copyright © 2006-2011 MojoPages.com. All Rights Reserved.
Terms of Use
| Privacy Policy