Able to get an appointment same day and the vet personally phones after your visit to see how your animal is doing. Prices are kind of high but it seems to be that way at any of these places.

I have been using VCA Lewelling Veterinary Hospital as my hospital for years. The doctors there take the time and actually examine your pets and talk to you about preventative health care and help you to understand what they recommend and why.

I happen to know that they clean the tables (and floor) after each patient (I've seen them do it as I'm exiting the eam room) and am glad they don't do it in front of me as my cat has asthma and sprayed chemicals near her can cause an attack.

As for the previous poster's complaint about the thermometer....they use probe covers there. The probe cover protects the thermometer from being contaminated (just as your doctor takes your temperature, throws away the probe cover then doesn't disinfect it); it's the whole point of the probe cover. I prefer this to the method other clinics use (a non-covered thermometer that feces could stick onto and spread disease).

I will continue to go to VCA as long as I have pets. The office is clean, bright and smells good. The front offics has free refreshments (coffee, tea, hot cocoa and warm and cold water) and the staff is always well-groomed, friendly. Most importantly, the doctors are warm, personable and always have time to answer questions, even via phone (I often forget to ask everything I meant to while at the visit).

I've used this vet initially when I first purchased my puppy. Their front office is very clean but my impression of their exam room itself is HORRIBLE! Before I made the appointment for my dog's annual exam I asked them how much will the entire visit be. They said $82 for the package and that includes everything (exam and heartworm test). So I said ok fine I'll do that. When we got there the front desk staffs kept calling my puppy a 'he' so that irritated me because if they bother looking at her medical record they will see that my puppy isn't a he it's a 'SHE'. Then when I got to their exam room I held on to my puppy waiting for them to clean the exam table. I waited & waited & waited then the technician came and she said "oh he's so cute" Again READ THE DAMN CHART! And with w/o cleaning the table she grabbed my puppy & put her on the exam table. They didn't even clean the table before letting putting her on it (at all 3 visits I've been to) but I figure I'll give them the benefit of the doubt and I let myself to believe they probably did it after each visit. Ok fine. Then after taking her rectal temperature the girl didn't even bother cleaning the thermometer. She put it back in the glass container w/o any sterilizing solution. GROSS! Even though they did use a slip when taking the exam I find it extremely disgusting! If i had known I wouldn't have made the appointment. Topping it off she kept trying to sell me flea medicine even after me telling her my dog already has a year supply of flea meds and it's working fine for her. No scratches or anything. So anyways after about 10 minutes in the waiting room the vet came in and introduced herself it turns out it was a different vet. Not the on I'm used to seeing. This Vet did the annual exam and all she did was check the heart rate/beat, and felt around her body for signs of swollen lymph nodes and checked her ears and she tells me that my dog needs to get her blud work done just in case something happens in the