I have been taking my dog Jazz , a shihtzu, to Vanessa's for over a year now for grooming and boarding. My dog is old and these days doesn't show much energy or excitement but he gets excited when we go to Vanessa's!! I know that when I take Jazz to Vanessa's he will get several things: a great haircut/groom, loving care, free roam of the place, and a safe environment. I trust Vanessa completely with my dog and because of her love for animals, I know my dog is safe there and receives individual attention. The prices are well..... a little bit pricey (sorry Vanessa!!) but it is well worth it. I would rather pay more knowing that my dog is being treated well and I know he will get a good groom rather than taking him to a place where it is overcrowded with dogs, he comes back smelling like urine, I don't know how he is being treated by staff or if his needs are being met, etc. Especially my dog because he is old and fragile! For example, I love the animal hospital my dog goes to (they have a great reputation) and I know he is treated well there, but even there my dog has gotten the wrong food, his blanket was lost, etc and so I don't like to board him there! I know those things won't happen at Vanessa's!! Thanks Vanessa for all you do!!

I took my 6 month old puppy to see Vanessa. It was his first grooming and he had matted hair between his paw pads, stains around his eyes and was in desperate need for a trim. When I called to set up the appointment, I informed her that I wished to use the first time customer coupon. She was happpy to set up an appointment for the next day, a Saturday. She squeezed my puppy into her schedule even with my last minute request. The following day, we showed up at her business and were pleased to know that the facility was not only a very comfortable house, but also that the facilities were cageless. Our puppy played with the other dogs for a while and a few hours later he was ready for pick-up.
He had never looked more adorable! We were happy with Vanessa's genuine love for animals, pleasant attitude and herprofessional grooming abilities. We will be taking a lil' baby there from now on!

Vanessa and staff are fantastic. We have taken our Golden Retriever (Gracie) to Vanessa on numerous occasions for both grooming and boarding. She treats Gracie and us as members of the family. Gracie always looks great when we pick her up from being groomed.

We love the no cage approach and Gracie does too! We highly recommend you bring your pet to Vanessa for your grooming or boarding needs.

This is a 5 star facility. Before taking my dog to a groomer, I ask questions so that I can be fully informed. Do I want my dog to be in a cage free environment? Do I want my dog to be flea free? (He was gifted with fleas at another grooming place). Do I want my dog to be treated like he is family by the groomer? Do I want my dog to be groomed and look absolutlely fabulous? I answered a resounding YES to all these questions and was thoroughly thrilled with Vanessa and the shop.

What a delightful place. My dog Jake was given treats, introduced to everyone (Lee, the office manager is great) and the other dogs welcomed him with enthusiasm. I loved the fact that he had an appointment and that he didn't have to wait 5-6 hours in a cage before being groomed. He looked absolutely fabulous. Jake looks like Disney's Benjii if you are old enough to remember, and his cut was so beautiful.

All important was that Jake also like Vanessa. He warmed to her quickly. The shop is a house with rooms for the dogs to wait. It is decorated in a manner that shows love of animals as well as respect for their humans.

I asked my questions before I made an appointment so that there would be no surprises. The only surprise was that I thought the shop was located on Dunvale (close to home) rather than Dunlavy, (not close). My mistake. Regardless, I will take Jake back to Vanessa's Grooming Table. I love the name don't you?

Prior to Vanessa grooming Jake, she asked me specific questions. I wanted him to have a summer cut and yet to maintain his cute face. I asked that she use her creativity. She did and Jake looked absolutely marvelous. All who see him are uuuuing and aaaaahing about his new look. He entered looking scruffy and came out ready to be in movies.

Do yourself a favor. Call. Talk to Vanessa. Ask your questions. Be specific. Be fully informed. Then make an appointment. Allow yourself to be pleasantly satisfied.

I would like to take a moment to respond to the comment left on 4/12/08. Unfortunately, I cannot repond to complaints of unfollowed requests when I do not know, specifically, which things were asked for that the client did not receive, or feels he/she did not receive. Constructive criticism is always helpful when openly communicated, as it is only through knowing why someone is unsatisfied that I can hope to remedy the situation. I can attest that clients are told the price of the services they desire before anything is done. I feel our prices are fair and reasonable, and quite comparable with other independently owned grooming businesses. As far as the products we use, I understand that what constitutes a "pleasant scent" is not the same for all people. Please know that our customer can decline the use of the pet cologne. If a client comes to retrieve their pet before being called, I cannot guarantee the animal will be ready whenever they come in. I groom the animals in a room separate and completely out of view of the waiting area, so I cannot see how I could have had a lengthy conversation about anything while the client was waiting for me to finish grooming her pet.