I was looking to purchase all new living & dining room furniture. I purchased white couch & oversized chair from the Sir Barton store. When delivered I went onto my balcony to wait. I watched as they stepped on the white cushions and threw them from the inside to the back of the truck. I inspected them & they were dirty and ripping at the seams. I refused delivery, I will say that the management was polite & offered discount. I did purchase dinning room & it was fine. Sir barton sales staff will not leave you alone in store. I had to tell the same guy 5 times I was just looking as he followed me thru the store. The other store is easier to shop with out feeling like a theft.

Pleasantly pleased with sales staff - not pushy, very patient and knowledgeable about the furniture. Varying types/quality of furniture available so there is a good selection for households with ALL types of budgets! Delivery price not excessive and includes set up and placement of furniture! Trouble free is good and I have learned to appreciate service. Highly recommend this store!

the best furniture store i have ever been tooo and i recomend this store to anybody who is looking for new furniture so go ahead make a choice and change ur furniiture by just going to Vlaue city furniture and choosing best qaulty sofas

We purchased several curios and a dining room set when they were on sale. I normally shun discount furniture stores, but we liked the pieces better than what we had seen at twice the price elsewhere. I question the people who assemble the furniture before it is delivered - one of our dining chairs was assembled wrong where the seat wasn't attached to the frame, and the frame was cracked. We didn't notice until it fell apart after a week of normal use. They delivered a replacement. After a month, I noticed the chairs were all loose, except the new one; checking them revealed that the new one had been assembled using locking washers, whereas the other 3 were missing the locking washers. We bought a pack of washers and I installed them, which has helped with the problem of loosening.

We also had a problem with one of the curios - it was either missing the glass shelves before they delivered it, or they all broke (which is what we were told). When the replacement shelves arrived, the box was missing a shelf. After numerous phone calls, we told them we just wanted to come get a shelf from the floor display, as they don't seem well organized and can't do anything without talking to at least 3 other people.

I would be very careful when buying furniture here - there are some good pieces, and it's not all low quality. Be sure to inspect it carefully before the delivery men leave, and always ask for the instructions. I'm not sure I would have bought the dining set if I knew you had to periodically check the bolts.

Value City Furniture gets a bad rap for being cheap, but you can really find some great deals here. While they do have lower end value furniture, which would qualify within the chintzy category, they do have some nice furniture that is aesthetically pleasing and of good quality. Several years ago I purchased my first bedroom set from VCF. While it was one of the higher priced sets that they offer, it was still a great price compared to most other area furniture stores. Many years later, I am still utilizing this set. It has held up very well and I get many compliments on it.

PROS: Great deals can be found, good value
CONS: Have to look for the quality furniture among the low quality stuff