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Description
This business is categorized as a Computer Repair business. User Friendly Computing is located on 505 River St in Santa Cruz. Services provided by this facility consist of Virus Removal, Internet Services, Repairs, New, Maintenance, Data Recovery, Troubleshooting, Residential Services, Digital Subscriber Line, Sales, Upgrades. and they can be contacted by calling (831) 423-9653 . Their hours of operation are Monday 8:00am to 6:00pm , Tuesday 8:00am to 6:00pm , Wednesday 8:00am to 6:00pm , Thursday 8:00am to 6:00pm , Friday 8:00am to 6:00pm , Saturday 9:00am to 5:00pm 7 days a week Closed They have a total of 9 reviews, 7 positive reviews and 2 negative reviews.
Votes (9)
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Customer Ratings
5 Star:
(6)
4 Star:
(1)
3 Star:
(0)
2 Star:
(0)
1 Star:
(2)
First To Vote
kmarcussen
richcoy
richcoy
Tuesday, January 15, 2008
Rating:
Value:
Service:
Quality:
Excellent Customer Service!
Read more at santacruz.citysearch.com
We've been using User-Friendly Computing since we started our business started over 12 years ago. We owe the tremendous sucess that we enjoy today in large part to the consistently excellent customer service and high-level I.T. support that we've received from Peter and his staff trough the years. Bravo!
Read more at santacruz.citysearch.com
Pros: Sharp, Dependable, Reliable
Cons: Sometimes too busy
Recommended: Yes
rmiritz
rmiritz
Wednesday, December 12, 2007
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Value:
Service:
Quality:
Condescending, rude and worst of all, unethical.
Read more at santacruz.citysearch.com
Don't take your computer here for helpful, courteous, and honest help.
The office manager , Larry, in Santa Cruz will charge $100 for tasks like tasks like defragmenting, loading updates from MS, removing unwatned software, doing a scan for malware and viruses. Then tell you your computer is fine, when you actually brought it in for a memory upgrade.
When all was said and done, one week later, I was charged $95 for tasks I had already tried and was capable of doing myself.
Then I was treated with disdain when I confronted this "rip off".
Of course, I get home and the computer is exaclty the same, and I am $100 poorer.
The office manager , Larry, in Santa Cruz will charge $100 for tasks like tasks like defragmenting, loading updates from MS, removing unwatned software, doing a scan for malware and viruses. Then tell you your computer is fine, when you actually brought it in for a memory upgrade.
When all was said and done, one week later, I was charged $95 for tasks I had already tried and was capable of doing myself.
Then I was treated with disdain when I confronted this "rip off".
Of course, I get home and the computer is exaclty the same, and I am $100 poorer.
Read more at santacruz.citysearch.com
Recommended: Yes
kmarcussen
kmarcussen
Wednesday, September 20, 2006
Rating:
Value:
Service:
Quality:
Great Service and knowlegable staff!
Read more at santacruz.citysearch.com
After taking my Dell to someone else who couldn't fix it, I brought it to User-Friendly Computing. Their technician was able to diagnose and repair it the next day. I have never received such prompt, courteous, and professional service. User-Friendly gets an A+! I would not hestiate to recommend them to anyone that I know.
Read more at santacruz.citysearch.com
Pros: Excellent Service, Knowledable Staff, Quick Turnaround
Recommended: Yes
briya
briya
Wednesday, September 20, 2006
Rating:
Value:
Service:
Quality:
Best onsite computer service!
Read more at santacruz.citysearch.com
I've been using UFC as my on-call IT department for 3 years now, and I can't say enough good things about them. The owner has personally come out to help us out of a jam on short notice and on his own time. Unlike the guys I used to use, the technicians at UFC show up on time and take care of the problem the first time. And they don't hesitate to recommend improvements if they see something that can be done better. Before I used these guys, my computers were going down all the time. With the new server and diskless workstations that they installed, we hardly have any problems at all.
Read more at santacruz.citysearch.com
Recommended: Yes
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Business Details on User Friendly Computing
BRANDS
Sony, Sprint, Apple, Novell
PRODUCTS
Laptops, Desktops, Servers, Servers, Laptops
SERVICES
Virus Removal, Internet Services, Repairs, New, Maintenance, Data Recovery, Troubleshooting, Residential Services, Digital Subscriber Line, Technical Support, Sales, Networking, Upgrades
Phone Numbers:
Secondary Number: (831) 440-838, Secondary Number: (831) 722-9755, Primary Phone: (831) 423-9653, Secondary Number: (831) 688-1288
Hours Open
| Monday | 8:00am to 6:00pm |
| Tuesday | 8:00am to 6:00pm |
| Wednesday | 8:00am to 6:00pm |
| Thursday | 8:00am to 6:00pm |
| Friday | 8:00am to 6:00pm |
| Saturday | 9:00am to 5:00pm |
Appointment
| 7 days a week | Closed |
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