Hi there! I made my appointment over the phone and I wasn't sure if they would have anything open for a cut, color and style for the same day of my call, but sure enough there was a super friendly person on the phone whose name was Rosey! So right from then, I felt very welcomed to the salon!!
Anyways I was running late for my appointment due to traffic, but that was okay! My stylist's name was Yolanda and she was so friendly and very careful with my hair! She paid close attention to what I asked for and she did such a wonderful job on my blonde hair color and my stylish cut!! It's much more than I had wanted and I'm very grateful to her!
Also being a visitor from a foreign country made my experience that much more enjoyable!! I wish there was this kind of quality salons in my home country New Zealand! =)
5/5 for URS <3

After reading the post below, I was very compelled to write a rebuttal...

I have been going to URS for quite some time. I know all of the stylists as well as Rosie personally. It is unfortunate that an ex-employee and ex-friend of the owner would have audacity to write a review with utter hatred.

Once a friendship ends, it is very disheartened that people forget the good memories and only harp on ways to seek revenge for whatever reason

Who cares what music Rosie enjoys, as a human she in entitled to her choice. URS is a great place, from the music to the service. Since the mole has been removed, everyone at URS is a license Cosmetologist, there is no more drama, and I enjoy the atmosphere even more....

Jealous only allows success to be unattainable.

I've been to Urban Roots twice already and i will definitely go back for more of Ashley. =) For my first visit I got a haircut and color service. Ashley did an awesome job on my haircut and peek-a-boo highlights. For my second visit i went in for a bodywave soft perm and i loved it. (Time went by pretty fast...i didn't even get to taste the latte she made me. ) lol
Urban Roots Salon is a perfect place for quality salon services. The atmoshpere is great and filled with super nice and friendly staff members.
Ashley, YOU are PURE AWESOMENESS! =)

~julie b. (alphabet) lol

I've been coming to Rosey since before the salon opened. She has her finger on the pulse of the beauty industry. She and her current staff are continuously going to advanced education classes and bringing those new techniques back to the salon. I am always impressed when I hear what they've been up to: hair shows, advanced education seminars, a hair cruise, fashion week LA, auditioning for salon shows on TV and numerous events in and around LA and OC. I recognize Rosie and her fashion forward tribe of stylists as the leading edge when it comes to knowledge and customer service. I LOVE URS!

*****DOWN BELOW, "someone" left a bad review, now for those of you who don't know this (why would you?), it was left by an ex-employee who is just upset and bad mouthing a dear friend of mine out of spite. I know this person, have always gotten along with this person and would've expected more from them. I hope they are as classy as I thought they were and apologize OR ATLEAST remove the negative review when they know it is based on hurtful lies. *****

My name is David and I have known Rosey for 15 years. She is the absolute opposite of what that review portrays her as. She is always all smiles and is hip and fun! She has more style than a lot of people I know and who gives a @&^%$! if she likes 80's music? I'm pretty sure a lot of people do. Hell, I like it! There I said it!
Being in the entertainment business, I find that kind-hearted, artistic people like Rosey who persevere and don't send bad vibes to others, are the ones that soar high and make names for themselves and that is why I've hired her for film projects and constantly recommend her to anyone that I come across, looking for an extremely talented proffesional that is a very nice person. So, please ignore the mistake below, it really should not belong there. If you want proof, stop on in to Urban Roots and find out for yourselves.