Response to Danielle M from The Palace Cleaners
First of all your mom is was lying to you. Second of all you just said that the whole reason you called and argued was because of something your mother told you. She used you just to get back at us. How can you call a business and be disrespectfull based on words from your mom, you had never even seen the shoes repaired. You need to proof read. You just said the entire reason why your upset is because you mom told you we did a bad job, not becuase you actually saw the repairs and were disatisfied with th job. You called 4 friggin times asking for the same refund. How could we possivbly do that over the phone. we told you to bring the shoes by our store so thta we could handle the situation accordingly, but you basically wanted a freebie not a real compenstaion for your "dosatisfaction". Leave us alone, stop the reviews if you keep antagonizing us we seek legal action. You obviously have nothing better to do with your time than bother a family buyisness. You and your mother are not even after a refund anymore, all you both want is to ruin our image. In america people are samrt l. If you were not happy with the shoe repairs isnt it logical to physically stop by our store in order to resolve the issue not call us countless times. Stop bothering hard working people, and like i said give it a rest, you obviously sisnt handle this situation like an adult, all you are doing is nagging in these reviews. and not searching for a solution.
This happened ages ago. Who do you think you are. With that said all you had to do was stop by our place and she u th repirs, if we had seen a genuine reason to redo the repairs we would have, but certainly not o=ver the phone. the guy at our store told you to bring the shoes but you just kept on arguing and calling endlessly, no wonder he told you to stop calling any normal person would. Stop yor bickering and leave us be and if not well call the police on you. At this point you are just trying to hurt our image not solving you problem.