All my friends that live in the area go to University Animal Hospital so naturally I want to go somewhere they are comfortable and happy with. My dog doesn't seem to mind going to the vet which is a plus. The Dr.'s and staff are very friendly too. I would recommend to others.

This team of veterinary health professionals are the best I have ever had the pleasure to deal with. They helped us care for our 18 year old Jack Russell throughout his entire life and I credit them with helping him live a wonderful and happy and VERY long life. Now my new rescued Jack Russell comes to visit Dr. Zola and Dr. Saunders and I know there are "no better hands" to be in. This is a team of well informed veterinary professionals always aware of the new cutting edge procedures and programs but also are seasoned and confidant in their diagnostic abilities. I also have boarded my dogs over the years there many times and I appreciate the sense of security I have when leaving them for a stay. It's like the Ritz for dogs...someone always on call and private walks - I'm surprised there isn't a mini bar. The staff is always friendly and attentive. All my dogs have loved going there.

It’s obvious they were worried about me writing a review (see deluge of ‘lovely’ reviews since my incident with UAH happened in ’08) and believe me I tried not to, but all other pet owners in my building urged me in order to aid others.

Let me start by saying, I don’t usually write reviews. I believe no business is entirely perfect, but in the event that you make that dreaded monumental mistake of walking into this overpriced, pseudo-compassionate-to-animals place, be prepared to be cornered like a raccoon. I brought my 12-week old, seven-pound puppy here for initial tests, etc. Though I felt my puppy was too young and small for professional grooming, I was swiftly persuaded by the slick Dr. Zola to bring him in again (ka-ching!) for that. On that ill-fated day, his groomer nearly ended our puppy's life and UAH quickly washed its hands off the situation and passed on the responsibility to AMC, who then told us our puppy may be euthanized. Drop your puppy off for grooming, pick him up 3 days later from another hospital fighting for his life. In the meantime, this dollar-mongering business sent us no letter of apology whatsoever. Instead, I got a bill in the mail for $290 for the grooming “treatment” and assorted add-ons I was never previously informed of. And when I strenuously disputed the bill, they took it to collection, thus, tainting my credit which left me no choice but to pay it (psychopaths, anyone?). $2,500 later, our pet insurance refused to reimburse us since basically, as relayed to us by numerous doctors from AMC, there are very few ways such alleged medical conditions can occur: either by strangulation or electric shock. And neither my dear readers, are very good visions for your beloved pet, are they? So, the moral is: if you love your dog, RUN, don’t walk away from this place. However, at the end of the day, it's a free country and people can do as they please, just remember you'll be going at your pet's and own risk.

Went to this place once and wish I'd met a neighbor in my new, pet-friendly building prior to my appointment as she also had a very bad experience and we (other neighbors) told her she should post her story - just horrific.

The vet I dealt with was Dr. Zola and never again.... my uncle who's a vet in Boston came to visit a week later and when i showed him my bill, i was told my dog was given too many vaccines. And apparently my bill reeked of unnecessary other charges my dog didn't need. Also, I didn't like what I saw in the waiting rooms, they were very mean to dogs they had in their care. One dog's leash was being pulled so hard you could see he couldn't breathe. My uncle put it in two words "they're crooks."

I was recently pet sitting for my girlfriend's dog when she got really sick with a horrible stomach problem. I called her vet (University), freaking out, and the staff was awesome! They had us come in immediately and the doctor saw us right away. He was very professional and really nice. I was totally confident in the care she received and their recommendations. She was a good as new and it didn't cost me a fortune.

P.S - they were nice enough to call me later that day and the following day to check in and make sure that she was doing ok.