I've taken my car to United Auto Body & Paint more than once and each time I bring my car home, the car looks like brand new. This is a shop that I can highly recommend to anyone, and Mark J. the owner is a business owner who runs his business right and that is why he is able to stay in business for a long time.

I brought my car ('01 Chevy Cavalier) in back in July with a hatch/trunk that wouldn't close because of a problem with the latch. Thanks to GM's legendary "customer last" policy, the part I needed only came as part of a more elaborate part that cost $250.00, which I just didn't have.

Rather than tell me there was nothing they could do, Jason gave me the part no., and I did some online research to find it in the aftermarket. Three months later I finally got it, but when I brought it in, even though it was the exact same part no., it was for a more recent model and wouldn't work with my hatch.

Once again I expected be let down. But thanks to Gabby, a mechanic who apparently thinks outside the box, Jason told me they could probably use some rivets and industrial-strength glue and fix the part that was already there but had broken, and it would only cost me the same $50.00 that it would've cost to install the new part. Twenty minutes later I was on my way.

So twice they could've told me it was a lost cause unless I wanted to pay $250.00 for a new part. And instead they helped me out both times. In the end, I got terrific customer service and terrific mechanical service, and instead of gouging me, they charged me a total of $50.00.

Mark, the owner, whom I also met, clearly places a premium on friendly, and very competent, service. And Jason and Gabby completely delivered. To me the only downside is that they're only auto body and not overall repair. I'd go to them anytime I had a problem, and I'd send everyone I know.

I damaged my car door at my underground parking lot at work. I was referred to this traveling shop where they come to you and do the work for dirt cheap. This is the biggest mistake one can make. They ended up making the repair worse. United body had to redo the work. They were very flexible, very reasonably priced and did amazing work. My car looks brand new. Now that's great service. You must take your car there... you feel like you are working with family and they are the best in town!!

I picked Mark and United Auto Body because my insurance company directed me to him for rear collision damage to my bumper. At first, I felt skeptical, given the nature of insurance companies, I thought they would send me to a cut corners-type of company. However, I set an appointment with Mark on Saturday morning, and he was there right on time.

From the minute I entered his store, Mark made me feel very comfortable. He was very personable, dressed very professionally, and never talked over my head regarding the insurance process. After we signed the paperwork and got the ball rolling, my wife brought the car in on Tuesday. He helped my wife transfer over our two child carseats (and 2 kids!) to the rental car place and really made the whole process very easy for her.

Three days later (earlier than the original estimated time for repair), my wife picked up the car and received a very pleasant surprise. First, he met my wife with our car at the rental store and helped to transfer the car seats. Then we did not expect this, but he buffed out some scraches from my FRONT bumper. I never mentioned the scratch on the front bumper, although the damage was obvious. When he returned my car, not only was the rear bumper fixed, the front bumper looked new too. I chuckled to myself, thinking how I've been to three different autobody shops in the past for previous repairs and this had never happened. In the end, I would definitely recommend him and United Body Shop. I thought the customer service was excellent, and their work was great. I would definitely use them again.

Thanks for everything Mark.

I was in a fender-bender a few weeks ago and started looking for body shops by doing a Google search since I'm not originally from San Diego and had no references to go off of. I'm extremely glad that I read all the reviews on this site. I can't imagine that I could have had a better experience getting my car repaired than I had with United Auto Body.

Out of the three estimates I was given, United Auto was the most reasonable for a few dents and scratches on my bumper. Not only was the price great, but they were the only ones that did a thorough inspection when giving me an estimate. The others looked at my car for less than a minute, from 10 feet away, and asked for $200-$300 more than United. Even if United had quoted me the same price, I would have still elected to work with them because I was confident in their knowledge and handling of my repairs.

When my insurance company got involved, United handled everything. All I needed to do was show up and drop off my car. Couldn't have been easier. They also went out of their way to offer me advice on working with the rental car company and jumped in to make sure that my reservation was handled correctly.

When I got my car back, I really couldn't have been happier. I've had it for almost 2 years now, and when I got it back from United I felt like I was driving it off the lot for the first time again. The repairs were amazing! On top of everything, my car was returned to me with a few scratches I had on my doors repaired, free of charge, and shiny from a complimentary car wash.

I now know that all the reviews on this site for United are correct. You really can't ask for a better experience than you will receive at United Auto Body.