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Description
This business is categorized as a Truck Rental business. U-Haul of Mountain View is located on 62 W El Camino Real in Mountain View. Services provided by this facility consist of Moving, Storage Services, Moving, Storage. They can be contacted by calling (650) 965-3151 . They accept American Express, Discover, Master Card, Visa. for payment. They have a single review on MojoPages.com, and it's a negative review.
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santamesa
santamesa
santamesa
Wednesday, August 19, 2009
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Unprofessional management
Read more at siliconvalley.citysearch.com
The general manager could have been friendlier. He talkes to you without even looking at you --hello, I'm an adult and not a kid --- he was busy looking at the computer screen. Not to mention that while he is servicing me, he answers the phone and decides on talking to the individual on the phone and leaves me waiting. He is very knowledgeable but he portrays the feeling of I am in charge here and what I say goes. Did I say arrogant?!?!
When I got there, I got in line to rent a trailer, talk to him and he sent me out with no paperworks to hitch the trailer. Came back and got in line for the second time for the paperwork. Sent me out again, this time with the paperworks, to check the condition of the trailer -- came back to get in line for the third time to finish my paperwork. Every time I get in line, there were new customers that came in. My 45 minutes of wait could have been cut by 2/3rd if there was a priority of who goes in and out.
The person who helped me hitch the trailer, Robert, was very helpful. I wish I could say the same thing about the general manager.
Would I recommend the location -- with him at the helm -- not really.
When I got there, I got in line to rent a trailer, talk to him and he sent me out with no paperworks to hitch the trailer. Came back and got in line for the second time for the paperwork. Sent me out again, this time with the paperworks, to check the condition of the trailer -- came back to get in line for the third time to finish my paperwork. Every time I get in line, there were new customers that came in. My 45 minutes of wait could have been cut by 2/3rd if there was a priority of who goes in and out.
The person who helped me hitch the trailer, Robert, was very helpful. I wish I could say the same thing about the general manager.
Would I recommend the location -- with him at the helm -- not really.
Read more at siliconvalley.citysearch.com
Recommended: Yes
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Business Details on U-Haul of Mountain View
BRANDS
Gmc, Honda, Honda, Ford, Ford, Weber, Dodge, Cadillac, Chrysler, Buick
PRODUCTS
Boxes, Grills, Boxes, Furniture Pads, Boxes, Boxes, Furniture Pads, Grills
SERVICES
Moving, Storage Services, Furniture, Moving, Storage, Appliances, Trailers
OTHER
Trailers, Trailers, Tow Dollies, Campers, Campers
Payment Types:
American Express,
Discover,
Master Card,
Visa
Phone Numbers:
Primary Phone: (650) 965-3151, Secondary Number: (800) 468-4285, Toll Free: (800) 468-428
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