Have taken our tractor-lawnmower and other small gas powered yard tools to them and they have always done a good job & were timely in their repairs. They were honest when we took in our gas powered tree trimmer in because it wouldn't start - unknown to us mud dobbers had built a big nest inside the outer casing which wasn't allowing the the motor to do its thing. They called & told us what was wrong and only charged a nominal fee for cleaning it all out and making sure it was running OK. They could have not told us the truth and charged a big fee for doing nothing really. It made us feel even better about them and being able to recommend them to others. Have also bought a new blower from them and will be buying a new chain saw from them soon.