Not only were they the best in terms of prices, they treated me better than other car rental companies have. The Shuttle driver was courteous and informative, the counter staff made sure I knew how to get to my hotel and when checking in my car, they made sure I got to the airport in time. Overall, the customer services was excellent

hello<br />
We went to San Diego Memorial Weekend. We found this car rental company on carrentals.com and decided to rent with them because their cheap prices, WOW was that a mistake. DO NOT TAKE THE RISK!!! There cars were in terrible condition. The car we rented was filthy and was considered one of there premium cars. The inside had a smell of CIGARETTE SMOKE. Wires were coming out the tires tread, and customer service was terrible. This company is a joke. If your FAMILY'S SAFETY is important, reconsider renting from this company. We returned the car and rented from a better company.

I was very UN happy with their service. I was a first time customer and I will never reserve a car again. When you reserve from this company, make sure you notice the limited miles and get ready for bad customer service.<br />
On line and on my copy after reserving a vehicle it read unlimited miles. It did not say if you’re from the area it changes to LIMITED. I planed a road trip with my family during spring break but, was faced with having to change car Rental Company because of their limited mile policy. I was giving bad customer service having to wait 30-40 minutes before someone started to help me and I was the only person waited to be helped.<br />
I wrote the company a letter but, they never responded So, I wanted to let who ever y took the time know about the bad service I received from TravCar rental company<br />

I was referred by the concierge at my hotel. They picked me up on time, and in a few moments I was in my car.

The guys at the counter were professional, friendly, and knowledgeable. I will be using them whenever I visit San Diego.