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Toyota Santa Monica

801 Santa Monica Blvd Santa Monica,CA 90401 map
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Description
Toyota Santa Monica Toyota Santa Monica also does vehicle repairs on Auto Parts. They are located on 801 Santa Monica Blvd in Santa Monica. Toyota Santa Monica They have a total of 9 reviews, 1 positive review and 7 negative reviews. They can be reached by calling (310) 394-6744
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4 Star:
(1)
3 Star:
(1)
2 Star:
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1 Star:
(6)
First To Vote
Citysearch User
Level 4
Tuesday, November 23, 2010
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You Don't wanna go there
I was there 2 month a go, ( actually ended up buying an Acura from a different dealer) The sales man looked nice at first, he ushed us to buy the car, and asked us to fill out the credit check application, even before we decide what car to buy. then he said he has to check our credit. when we refused to sign the paper, his attitude changed to rude. He wanted to give a Toyota Avalon for 3000 down and monthly payments of 400. You judge, didn't they wanted to rip me off?
Price Range: $25,000+
Recommended: No
Level 3
Saturday, January 22, 2011
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Worst Dealer on the planet earth
I wanted to lease a car. They wanted to rip me off. pushed me to fill out the credit application before telling my what is the price for the lease. As soon as you put your feet there, you will see a dealer who doesnt care abut you, but only care about making money.
Do not waist your time there.
Price Range: $300 - $500
Recommended: No
Joethaconsumer

Joethaconsumer

Wednesday, November 12, 2008
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Crooks with No conscience
I don't know how these people sleep at night. I took my 2003 Camry there for a service and they call me up and tell me I need $3,400.00 in repairs including a new computer and catalytic converter among other things. I took it to another mechanic and they said all I needed was an oil change. Toyota service responded that since the computer was broken it gave them false readings, but still charged me $108.00 for the false diagnosis, (the computer is not really broken either). I thought it was just that service rep so I took it back months later after it kept stalling out after AAA put a new battery in it. When they called me and told me that the throttle body assembly needed to be replaced for $1,500.00 I knew that this was the way they do business and not just an isolated incident. Took it to another mechanic and was told that when you replace the battery on new cars they may stall out for a short time. I will dispute the charge this time.
They do not want to do business with you unless they can rip you off. You have been warned.

Read more at losangeles.citysearch.com
Pros: They are in Santa Monica
Cons: They are unethical, rude and argumentive
Recommended: Yes
santam

santam

Friday, July 18, 2008
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Thives. They charged me and never fixed the problem.
I will never take my car to the toyota dealer again. They are thives. I heard a loud clicking sound in the back of my car and was concerned b/c every time I drove my car it sounded like the car was going to fall apart. I took it in to the Toyota dealer on a Saturday and told them about the sound by my back rear wheel. They kept the car all day, only to call me and tell me that they couldn't fix the struts b/c they didn't have the machine to fix it. Wait ... I drive a toyota and this is a toyota dealer and they don't have the machine to fix their own cars? I was already mad when they told me this, but to make things worse when I picked up the car they charged me over a $100 for labor and hadn't even fixed the problem. On Monday I took the car to a Shell station to be looked at the mechanic found the real problem. The 2 bolts were missing on my wheel, which only left 2 to hold it on. The mechanic said the car was unsafe for me to even be driving and that Toyota should have caught the problem. When I called Toyota back to tell them what happened their response was "that's the risk you take when you bring your car in" and refused to refund my money. I'm disputing the charges with my credit card company now. I should press charges on Toyota for having me "take the risk" to drive an unsafe vehicle they worked on!!! NEVER TAKE YOUR CAR TO TOYOTA ... b/c according to them you take the risk of driving an unsafe vehicle if you do!!!

Read more at losangeles.citysearch.com
Pros: none
Cons: Thives. They can't fix their own cars. You risk driving an unsafe car.
Recommended: Yes
Citysearch User

Citysearch User

Thursday, July 10, 2008
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Terrible service department
The management and staff here are so unprofessional. I made an appointment to get my car serviced (they said by making an appt they could get it done within a few hours) and my car was ready 3+ hours late. I could only pick up my car the next day (24hrs later) and the service manager was not apologetic at all. He said I should've rented a car in the meantime in anticipation of things going wrong. Also, they did work on my car and charged me for things without calling me first. Horrible experience. Do not go here. It's not worth it. Try another Toyota dealer.

Read more at losangeles.citysearch.com
Recommended: Yes
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Business Details on Toyota Santa Monica

Phone Numbers:
Secondary Number: (310) 394-6744, Primary Phone: (310) 382-2300, Toll Free: (800) 943-674, Secondary Number: (310) 395-8727, Secondary Number: (800) 895-310, Secondary Number: (800) 943-6745, Primary Phone: (310) 394-674, Fax: (310) 382-8877, Secondary Number: (310) 382-230, Secondary Number: (866) 607-636

Hours Open
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed