tongs is great, never had a problem here. the staff is great, not the quickest to my side but they definetly look like they keep themselves busy, so i dont really complain about that. as soon as i ask for help they are there to do whatever.

i went to tongs today (my first time there), and i was amazed by how much stuff they have. It was worth the visit. If you live in orange county, you need to visit this store. the store is well stocked. i was able to get everything i need in one visit. so many fish and coral as well as supplies. the prices are comparable with other stores (actually on the cheaper side of fish). overall experience is excellent. definitly will go back again.

I wonder why someone would use unethical business practices to pass along a dead plant they don't want to take a hit on to a customer who would otherwise come back and spend hundreds of dollars. I guess that is what they do in the East and since this business is owned by people of the East they haven't left these deceptive practices in the East. Although they have good stock, I only found one staff member who seemed friendly, the others were as cold as the fish in a freezer. I requested some java grass which I found once home to be all broken down and decaying. Good job losing hundreds to get the 6 bucks out of me. Not cool!

Hey Johndoreme, I experienced the. Have you been to Jeff's Exotic in Orange yet? They are my favorite store by far. Whenever i go there they treat my like family. Prices and selection are very compatative, too.

Where does the owner get the help? If the selection of merchandise is shoddy, Tongs would be the last place I would buy fish. Fortunately, they sell them for reasonable prices, even though some of the fishes look sickly while some tanks look murky at times. Money is really not an issue with me. If I could find a similar store around O.C. but with a much better service, I would be more than willing to pay the extra dollars. Actually, the service there wasn't always this bad, but that was seven years ago. What's new in the retail world nowadays?! Everywhere you go, you get horrible sales people on a bad luck day.