Yup, I'll have to agree on bad customer service
I went the other night to leave off some shoes for consignment. While I admittedly cut it close (I arrived at 8:17p, and they close at 8:30p), when I got there, they already had a Closed sign on the door. I thought maybe if they knew I was coming to do a drop off, they'd still let me in. Well I approached the door and was trying to motion... I figured at the very least the woman would open the door and say "I'm sorry, we're closed", and then I could say "even for a dropoff?" Well I never even got that chance. The woman inside walked towards the door, looked at me, and then turned the lock to LOCK the door and walked away. I found it pretty bitchy. At least open the door and say "sorry, why don't you come back tomorrow...we open at such and such a time....."
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