Got my 2 yo a pair of shoes- decided I did not like the color and brought it back 2 days later for exchange- Cashier looks at it and tells me they can not be exchanged because they have been worn!!!!!!
I say NO they have not been worn they are brand new. She says NO there is "wear" on them. I get upset and say "well why the hell did you sell me a worn pair then?"
She says we dont sell them worn- you have used this!!!!!!!!!!!!!!!!!!!!!!!!!
Anyway then the manager shows up and says its fine to exchange it- they get me the new pair- I open the box and its got the same "wear" on the soles!!!
I show the manager and she says oh thats nothing- its just from kids trying it on in the store!!
I ask for a new one- she says they are all like this!!
WTF??
So I tell her- then why were you accusing me of trying to exchange worn shoes if all your new ones are like this- she says "oh stop making drama here!!!!!!!!!!!!!!!!!!!!""
HORRIBLE SERVICE, HORRIBLE ATTITUDE, HORRIBLE CUSTOMER SERVICE- DONT GO!!!!!!!!!!!!!!!!

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