My husband purchased my engagement ring at the Jewelry Source about 7 years ago and we've purchased several items since. Their prices are amazing and by far the cheapest in town. I have noticed that the diamond quality in most of the preset rings isn't the greatest, but the quality of their loose diamonds is great and they have a huge selection to choose from for almost any budget. Every time we've been in the store, we've been greeted with friendly customer service, before and after the sale. We haven't had any problems with the jewelry purchased for me, but my husbands wedding band had a loose channel set diamond which had to be sent out to be repaired taking several weeks. (They said it was a manufacturing issue.) I go have them check my settings about every 6 months as recommended just to hopefully avoid any issues. I would and do recommend this jewelry store to anyone.

1. You just can not beat a finance of 6 months 0 interest with no down payment 2. Excellent customer service 3. Very good quality diamonds (proven with certificates), with 18% off lose diamonds right now, try beating that. I was very impressed, it was recommended to me & I drove an hour and 15 minutes to the store!

VERY poor quality items. They are cheap, but you get what you pay for.

This store has a decent selection. I like being able to choose my own setting and stone. I do not like the quality however. Although I love jewelry I am no expert. I did not realize how poorly made these rings are made until months later when it began to fall apart. I had no recourse at this store. I felt like they could care less when I approached them to help reconsile my issue. I did not ask for anything for free, just that they fix their poor craftsmanship. These people do not stand behind their work. I will never ever buy from this place again.

At first doing business with these jewelers was a pleasant experience. They spent a lot of time helping me select the perfect setting and the perfect diamond for an engagement ring/wedding band. I assume now that they went through all this trouble only to get the sale. This company does not back their products. After about six months a small diamond fell out of the engagement ring setting due to a broken prong. I took the ring back and had the diamond replaced. After 14 months of the purchase another of the small stones fell out of the wedding band due to a broken prong. We had only been married for two months, hence my wife has only been wearing the wedding band for two months, but since the ring was actually purchased more than a year before they refused to replace the stone saying it was out of warranty. They blamed the missing stone on my wife saying she is too rough with it. My wife is a very dainty lady. However, I have spoken with many women since who are not dainty and have not had had a problem with losing stones(they did not purchase from the Jewelry Source.) After hours spent in the store working with suddenly rude and unhelpful salesmen as well as on the phone to their corporate headquarters the small stone was finally replaced. We were told that they would no longer fix the defective ring at their cost after this. Every salesman and everyone at their corporate headquarters are trained to blame defects on the customer. It is almost comical. I would not recommend this jeweler to anyone much less my friends and family. Caveat emptor. Buyer beware.