Not only did we love it, but our pets were so happy to be there! The staff is extremely knowledgeable about skin care, and my pets didn't have to stay there all day! We made another appointment and have a regular grooming appointment from now on, and we actually receive a discount for that! (Although I would pay more, just knowing the quality of care and products used on my pet!)They also have a very unique clothing and accessory boutique! We were all very satisfied!