We had to have window tinting installed on our vehicle. Customer service was great from start to finish. I thought the price was very fair. I'd use this company again for window tinting. No problems at all!

I went to the car stereo company to see what options were available for my car . They had a few different solutions for my 2005 Mercedes S500. The argos solution sounded best for me due to the fact that it would integrate into my factory radio and i would be able to utilize my phone buttons. The Price seamed a little high but i did some research on the web and found that the package price was a great deal. This item was a special order item and they said and would take a few days to get. They contacted me when it came in, they set up the appointment and got it installed. Unit Works Great.

I took my recently purchased BMW M3 to The Car Stereo Company in Los Altos, CA to have a stereo, speaker set, and GPS system installed. When I got my car back, I noticed that there was a problem with the climate control and upon further investigation and meetings with BMW professionals and car audio professionals, it was revealed that several parts of the climate control system and other parts in the interior of the car were damaged or cut. Some of these damages have contributed to the malfunction of my climate control system, and the rest of them have simply depreciated the value of my car. The final repair bill came to $12,410.02, according to Stevens Creek BMW in Santa Clara, CA. The Car Stereo Company did not inform me of any difficulties or problems they encountered during the process of performing the installation. They also told me beforehand that they had previously performed this specific installation on another BMW similar to mine and assured me of their experience working with BMW cars.

I took my car back to them subsequent times to allow them the opportunity to fix the problem, but it appeared that they just didn't have the skill and wouldn't admit it. The salesman was getting annoyed with my frequent visits. They had spent a few hours trying to repair my car unsuccessfully, and I felt that they were acting as if they were now doing me favors by accommodating my requests to fix what they broke. In fact, a couple times when I brought the car to them to mend a problem that they caused, I got the car back with another item broken. For example, one time they tried to fix the hot air problem in the car and when I got the car back, the LCD on the climate control module was broken. When I brought this to the installer's attention, he had the audacity to accuse me of damaging it myself. I finally gave up on the whole idea of working with them and aske

I went in to look at radios and had quite a bit of knowledge from studying models on the internet and from personal experience. Discovered that the salesman gave misleading info. about models, features, and problems with some of the models.
Buyer beware-do your own homework first and don't be led into believing something that may not be true.

Ever hear nightmares about car stereo stores? Well don't go here unless you want to experience your own. Brought in a perfectly functional radio in a two year old car to have an ipod adapter installed. Got back a dead radio unit with them claiming it wasn't working when I dropped it off. They absolutely refuse to fix it, leaving me well between the rock and an expensive hard place.

As a subsequent note: I personally removed the radio from the car and found that they had disconnected the radio faceplate from the head unit itself. On the RX8 this results in a dead radio, heater controls and main display LCD. They claim that they had not touched the radio at all, but it was very clear that they had pulled it all apart and failed to put it back together correctly. Once they realized it was no longer working, they ran away as fast as they could, taking absolutely no responsibility.

A happy ending for me, but do not trust these guys with your car stereo - you may not be so lucky.