Problems with Quality and Service by Liz H. at InsiderPages
The food at this particular Olive Garden is of much lower quality than other Olive Gardens we've eaten at. Service is lackluster at best, staff are slow and sometimes surly to customers. We've gotten stale and moldy breadsticks, wilted salad, pasta missing its alfredo sauce -- you name it. Complaints to the manager get a bored response. It is as though the entire staff has been trained in Poor Service 101 and seeks to excel at it. Despite all the problems, the place is always packed on weekends, and parking is a problem even on weeknights, since the lot is small and there is no convenient street or alternative parking nearby. Avoid this place and go elsewhere -- even Fazoli's is better than this.
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