My husband got a hearing aid here after years of having a hearing problem due to his profession. The audiologist was just simply fantastic with an emphasis on the work patient in working with my husband who was having a little bit of a problem realizing he needed a hearing aid. AFTER THE FACT the hearing aid my husband ended up with is fantastic. I have to ask at times if he is wearing it since it's so tiny you can't even see it. They also have a great battery program.