Beautiful items, bad for out-of-towners.
I was in Sonoma on vacation and found Summer Vine on the plaza and purchased a few rather expensive gifts for a friend back home. The items in their store are highly desirable but be leary if you have to have anything shipped! We used to live in the Bay Area and try to get to wine country once a year since leaving (we are living in Austin, TX now) and hence have to have most things shipped.
The first problem was we made our purchase on a Saturday and we were told that they would not be able to ship anything until the following Wednesday, which I thought was strange but whatever (the store two doors down shipped to us the following Monday and we had our items in TX on Thursday) and they left part of our order out of the box (the top part of a hurricane lamp), so when we called they assured us that they would get it into the mail the next day, well here I sit 26 days after making my purchase still awaiting the rest of my order. I called today and was informed that it left the store 2 days ago (apparently due to another mess up on their part and the box loosing it's label in shipping?). Needless-to-say, I'm NOT impressed with their customer service at all! My suggestion to those of you shopping on holiday is to buy only what you can carry with you back home or to take your items to a shipping store independent of them!
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