I bought a used mini-van from here in January. I went in knowing what I wanted and how much I wanted to spend, which didn't allow for saleperson shinanigans. The sales guy worked with me and did a decent job. However, when the van had problems within the first two months, the repair shop was a pain in the butt. They claimed we were over miles, when we were about 1,000 under miles. Once we proved that, they claimed our 3mos warranty had expired. Once we proved it didn't, they said the part wasn't covered. Our experience dealing with the van repairs is reason enough for us not to buy a vehicle there again.

Through the years Ive bought 4 cars/SUV's from this dealer. When I bought my first car the sales person was so pleasant. When I went back for my next car he was no longer there and I havent found another sales person as good as he was. They do have a great selection of cars and Ill continue to go back.
Their service department isn't the greatest. One time I made an appointment and sat there waiting while they helped others that didn't have an appointment. It was very frustrating.

This is a great dealer if you are in the market for a Ford vehicle. My husband was in the market for a 2005 Mustang in February of 2005. We visited several local area dealers who informed us there was a three month waiting list! We decided to stop by Jerome-Duncan on a saturday (yes, they were open!) and they were able to get the car he wanted within a few days by trading with another dealership in our state.