I originally came into Stevens Creek Automotive for an emissions repair after another repair shop claimed I failed a smog test. As I suspected since my car is in good shape, it turns out that my car did not have any smog problems and passed the test. They didn't rip me off with any needless repairs. The people there are nice. If I had to point out any problems with this place is they kept my car overnight and didn't call me back until the next day because they are busy. Anyways, if you are looking for a friendly repair shop, try this place. I recommend it.

Norm is the owner of this shop. This shop reflects Norm's commitment to excellent,, prompt, customer oriented service. I brought my wife's car here the first time when I needed some special work done that another shop would only attempt at a rediculously hight price. Norm did this very difficult repair right the first time and at a relatively reasonable price. At that time i also owned a couple BMWs and would only take them to a "BMW repairman." Norm did such good work with this difficult and unusual repair that I started taking all my cars to his shop, including my BMWs. This was nearly ten years ago and now I would not think of going anywhere else for my car repairs.

The only problem is that the word has gotten around and the shop can get kind of busy. On the other hand if you can buy the parts cheaper than Norm can get them for you he ha\s no problem using your parts. This can save you a significant amount of money.

I bought my 2001 M3 from this dealership after visiting every dealership in the Bay Area. Most others treated me like they thought I couldn't afford it (at the time, I paid cash for it) based on my age.

The purchasing experience was a great one from start to finish - the salesman did not pressure me, and even took me out and helped me learn to drive a stick well before I picked up the car!

Service here was very thorough, and efficient. I never had to wait more than a few days to get my car in. I would buy another car from them in the future.

PROS: Efficient, professional
CONS: None

These guys give you a solid estimate right up front. They keep their commitments. They don't try to add on repairs that you don't really need. That's what I like...a mechanic who is honest and thorough and doesn't take advantage of you. Highly recommend for fast service that's competitively priced. The integrity....well, that's priceless!