Stephens Plumbing and Heating Inc

States > Illinois > Downers Grove Yellow Pages > Bathroom Remodeling > Stephens Plumbing and Heating Inc

747 Ogden Ave Downers Grove,IL 60515 map

(630) 968-0783

Description

Located on 747 Ogden Ave, Stephens Plumbing and Heating Inc is in Downers Grove. . Their services include Remodeling, Repair Services, Plumbing, Damage Repairs, Estimates, Repairs, Free Estimates, Basements, Plumbing, Plumbing Contractors, Design Services, Sales, Bathroom Remodeling, Kitchen Remodeling, Heating Contractors, Bath Remodeling. Stephens Plumbing and Heating Inc They have a total of 2 reviews, 1 positive review and 1 negative review. Their hours of operation are 7 days a week 24 hours and they can be reached by calling (630) 968-0783 . They have a number of products available which are Tile, Sump Pumps, Water Heaters, Flooring, Humidifiers, Fixtures, Air Conditioning and the brands for heaters consist of York Shipley.

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First To Vote

pauly999

Dan H

Monday, August 31, 2009

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Service:

Quality:

Another excellent experience

This is the second time I've called on Stephen's. The first time they installed a hot water heater two years ago and did a really first rate job. This time a drain plugged up and Chip was out first thing in the morning. He cleared out the tree roots and had the water running within a half hour. The charge was very reasonable and I am so glad the problem was completed so quickly. Thanks Stephen's!

Read more at chicago.citysearch.com

Pros: Fast, courteous, reasonable service

Cons: None-problem solved quickly

Recommended: Yes

pauly999

Thursday, October 16, 2008

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Value:

Service:

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Hourly rate is outrageous and disgusting

I called Stephens Plumbing and Heating in Downers Grove, IL upon the recommendation of a property management company. I own a company doing rehabs, so when help is needed, recommendations and positive word of mouth means a lot to me. Especially in this situation because work needing to be done on this property was not in my local area. The gentleman showed up on time, was very courteous, and asked exactly what needed to be done. I needed a new valve for a dishwasher hookup, had two valves replaced, with connections under the kitchen sink made, and connections under the bathroom sink checked. Total time of labor was 1 1/2 hours.

Now, here is the disgusting and outrageous part... labor for 1.5 hours worth of work was $248. I called up Stephens Plumbing and Heating to make sure that the labor charge was correct and to inquire about their hourly labor charge. I was told that they don't charge by the hour. However, the way I look at it, $248 over a timeframe of 1.5 hours is $165.33 per hour. What I was told is that they charge $90 for the first 15 minutes and $31 for every 15 minutes thereafter. Can you say highway robbery Stephens Plumbing and Heating in Downers Grove,IL? When I explained that I have never seen such charges from a plumbing company before and I considered them to be outrageous, the woman on the other end hung the phone up on me.

I had an electrician in earlier in the day who charged a very reasonable $60 per hour and used a local plumber on my last rehab who charged $90 per hour. Again, I am not in any way complaining about the work done by Stephens Heating and Plumbing. It was work that I could not do myself at this time and it was appreciated. However, their labor charges border upon the ridiculous. My recommendation, stay far far away from Stephens Heating and Plumbing out of Downers Grove, IL unless you want to severely overpay for your next plumbing issue. Shame on you Stephens Plumbing and Heating.

Business Details on Stephens Plumbing and Heating Inc

BRANDS

Grohe, Kohler, American Standard, Lennox, Kohler, Grohe, Lennox, Gerber, Grohe, American Standard, Bradford White, Elkay, Bradford White, Kohler, American Standard, Kohler, Moen, Grohe, Kohler, American Standard, American Standard, York Shipley, Moen, Grohe, Water Softeners, Hanson, Gerber, Moen, Toto, Moen, Zoeller, Kohler, Moen, Moen, Mansfield, Grohe, American Standard

PRODUCTS

Tile, Sump Pumps, Fixtures, Air Conditioning, Fixtures, Water Softeners, Tile, Water Heaters, Sump Pumps, Toilets, Water Heaters, Flooring, Fixtures, Humidifiers, Fixtures, Sinks, Sump Pumps, Tile, Whirlpools, Sinks & Tubs, Humidifiers, Air Conditioning, Flooring, Toilets

SERVICES

Repairs, Remodeling, Repair Services, Plumbing, Damage Repairs, Estimates, Frozen Pipes, Repairs, Leaks, Free Estimates, Basements, Plumbing, Plumbing Contractors, Design Services, Free Estimates, Sales, Bathroom Remodeling, Kitchen Remodeling, Heating Contractors, Bath Remodeling

SPECIAL_SERVICES

Emergency Services, Emergency Service

OTHER

Humidifiers, Plumbing Contractors, Coolers & Air Conditioners, Certified Technicians, Cabinet Makers, Basements, Heating Contractors, Tiles, Water Heaters, Water Softeners, Plumbing Contractors, Remodeling, Licensed, Professionals on Staff

CHAINS_FRANCHISES

Lennox

Payment Types:

Visa, Master Card

Phone Numbers:

Secondary Number: (630) 882-553, Secondary Number: (630) 882-525, Primary Phone: (630) 968-0783

Emergency

7 days a week

24 hours

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