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Description
This business is categorized as a Skylights business. Steen Glass Inc is located on 1124 N Frazier St in Conroe. Services provided by this facility consist of Commercial Services, Residential Services, Shopping Centers, Automotive Services, Replacements, New, Showers, Store Fronts. and they can be contacted by calling (936) 756-6444 . Their hours of operation are Monday 8:00am to 5:00pm , Tuesday 8:00am to 5:00pm , Wednesday 8:00am to 5:00pm , Thursday 8:00am to 5:00pm , Friday 8:00am to 5:00pm , Saturday 8:30am to 12:30pm They accept Visa, Discover, Master Card, American Express. for payment. They have a total of 4 reviews, 2 positive reviews and 2 negative reviews.
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First To Vote
Citysearch User
Wednesday, May 5, 2010
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I ordered Bronze Plexiglas, and they sent clear.
I had to pre-pay before I left there for it to be cut to my specs. A friend picked it up for me and they had cut clear.
I tried to return it, and they wouldn't take it, or give me any refund. Said they were out of Bronze, but didn't call me and give the option to refuse clear.
They even sent me to a tinter, but I was to pay for it!! That is when I found out Plexiglass can't be solar filmed, it out- gasses.
I had to make another trip into town and their competitior cut Bronze for me at half Steen's price.
They lost all our, and our friend's business that is for sure.
I tried to return it, and they wouldn't take it, or give me any refund. Said they were out of Bronze, but didn't call me and give the option to refuse clear.
They even sent me to a tinter, but I was to pay for it!! That is when I found out Plexiglass can't be solar filmed, it out- gasses.
I had to make another trip into town and their competitior cut Bronze for me at half Steen's price.
They lost all our, and our friend's business that is for sure.
Price Range: $1 - $5
Recommended: Yes
Friday, May 14, 2010
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Response to poor reviews
in reguards to lindy bingham story: she was very unreasonable to the fact that the windshield for her vehicle
was broken on the delivery truck, which is circumstances beyond our control, and we were waiting on a new one to be sent out, so her vehicle was not ready early afternoon, it was going to be ready at 5.00pm. She went ballistic, started cussing and would not listen or accept anything that we were saying. Ever her son was saying it was ok and that he did not see a problem leaving later and she told him to shut up that he was to young to know anything about it and go to the car and wait, he kept apologizing to me over and over. Some people are just not pleaseable.
was broken on the delivery truck, which is circumstances beyond our control, and we were waiting on a new one to be sent out, so her vehicle was not ready early afternoon, it was going to be ready at 5.00pm. She went ballistic, started cussing and would not listen or accept anything that we were saying. Ever her son was saying it was ok and that he did not see a problem leaving later and she told him to shut up that he was to young to know anything about it and go to the car and wait, he kept apologizing to me over and over. Some people are just not pleaseable.
Price Range: $1 - $5
Recommended: Yes
lindybingham
lindybingham
Thursday, May 29, 2008
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Sorry Steens, you messed up this time.
Read more at houston.citysearch.com
I took my car in for a windshield at 8:00 a.m. last Friday. David told me it would be ready by noon. He said the windshield would be installed and the glue dry by then. My son needed to go out of town. I specifically asked if the windshield was in stock. The girl said, "Yes, it is." (if she had said, "No," I would not have left the car). I gave her two phone numbers. I returned at noon. Much to my surprise they told me they don't have a windshield "yet" and it would be "just" 30 minutes. I came unglued. I said, "You told me it was in stock." Why didn't you CALL ME? David KNEW I had to have it by noon. No one answered. Then I heard Connie, David's wife. I asked her and she turned around and yelled at me, "WAIT JUST A MINUTE! i'M TRYING TO FIND OUT!" Then she said, "They told me they didn't tell you that!" Well, the girls lied! I asked several times why nobody called me. I was ignored. Then I asked to talk to David. The girl said he was, "on the phone." I opened the door to his office and he wasn't on the phone. I asked him why he told me the windshield was in stock. He said, "Talk to the girls." I said, "No, YOU are the one who told me it would be ready by noon and YOU are the owner! YOU deal with it! He again said to ask the girls and he turned his back on me and walked away! I then said, "Put the old windshield back in. I will NEVER come back here and give you my business." So, the nice workman put my windshield back in. I immediately drove over to Tommy's Paint and Body. He not only put in a windshield in three hours time, but the cost for the same windshield was $30 less!
The Steen's behavior toward me was unprofessional and uncalled for. Had I not been lied to by David and the girl at the counter, had Connie not screamed at me, had David dealt with the situation like a MAN instead of turning his back on me, I would probably have just come back another day. But, I DON'T GIVE MY BUSINESS TO PEOPLE THAT DON'T EARN IT!
The Steen's behavior toward me was unprofessional and uncalled for. Had I not been lied to by David and the girl at the counter, had Connie not screamed at me, had David dealt with the situation like a MAN instead of turning his back on me, I would probably have just come back another day. But, I DON'T GIVE MY BUSINESS TO PEOPLE THAT DON'T EARN IT!
Read more at houston.citysearch.com
Pros: Convenient
Cons: Both owners lied, rude, unresponsive, made promises, didn't follow through
Recommended: Yes
Citysearch User
Citysearch User
Sunday, February 10, 2008
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Steen Glass by Chris W. at InsiderPages
Read more at houston.citysearch.com
No one likes to get a busted windshield. Steen galss is there to take care of you. Steen Glass has a major market in Glass doors along with glass for your home. I went to school with one of the owners so I know personally how honest they are. If you have a glass problem, call my friends at Steen Glass.
Read more at houston.citysearch.com
Recommended: Yes
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Business Details on Steen Glass Inc
BRANDS
Pilkington, Replacement, Mirrors, Phantom, Vistawall, Burco, Auto Glass, Replacement
PRODUCTS
Mirrors, Sunscreens, Bathtub Doors, Storm Windows, Doors & Entrances, Auto Glass, Plexiglass, Mirrors, Furniture, Offices, Mirrors, Furniture, Plate Glass, Skylights, Mirrors, Showers, Sun Screens, Auto Glass, Shower Doors, Doors, Plexiglass, Furniture, Storm Doors, Plexiglass
SERVICES
Commercial Services, Residential Services, Shopping Centers, Automotive Services, Replacements, New, Showers, Store Fronts
OTHER
Auto
Payment Types:
Visa,
Discover,
Master Card,
American Express
Phone Numbers:
Primary Phone: (936) 756-6444
Hours Open
| Monday | 8:00am to 5:00pm |
| Tuesday | 8:00am to 5:00pm |
| Wednesday | 8:00am to 5:00pm |
| Thursday | 8:00am to 5:00pm |
| Friday | 8:00am to 5:00pm |
| Saturday | 8:30am to 12:30pm |
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