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Town & Country Cleaners

42 Town And Country Vlg, Palo Alto, CA 94301
Town & Country Cleaners Mojo 2/ 5 http://www.mojopages.com/biz/stanford-university-ca-town-country-cleaners-20253669
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(2) Town & Country Cleaners 3/ 5 stars 2 http://www.mojopages.com/biz/stanford-university-ca-town-country-cleaners-20253669


They specialize in the following services: Dry Cleaning, Laundry. . They accept Master Card, Visa. for payment. Departments include Dry Cleaning, Laundry. Town & Country Cleaners has a total of 2 reviews, 1 positive review and 1 negative review.
Products and Services:
  • Alterations
  • Alterations & Repairs
  • Dry Cleaning
  • Preservation
  • Repairs
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Citysearch User

Thursday, May 29, 2008
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DO NOT LEAVE YOUR CLOTHES HERE! by m p. at InsiderPages
I know that a lot of dry-cleaners get a bad rep but this one deserves it.

After wearing a white dress once, I discovered a small stain on the back of it. I brought the dress to Town & Country cleaners only to find (when I picked it up a week later) that part of the dress had been shredded during the cleaning process. I was first told that I dropped it off in that condition (which I did not), then I was told that it was the manufacturer??????s fault and that this type of adornment could not be cleaned without being ruined. After pointing out that I left the dress in their responsibility and that if it couldn??????t be cleaned than they shouldn??????t have cleaned it, I was informed that they ??????did not know?????? the fabric would fray and they weren??????t responsible. I took the dress to the store I bought it at (BCBG) at which the sales lady showed me 6 other dresses with the same hem line and unequivocally stood by the opinion that they cleaners ruined my dress. Seeing as how BCBG is an international, reputable company I am strongly inclined to take their word for it, over some dirty hole in the wall cleaners. The only reason I didn??????t take the cleaners to small claims court is because the sales lady was amazing enough just to give me a refund.

I will NEVER go to this cleaner again. Not only did they ruin my dress, deny it and treat me horribly as a customer, but they did not even get the dress completely clean.

Read more at siliconvalley.citysearch.com
Recommended: Yes
Citysearch User

Citysearch User

Tuesday, June 14, 2005
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Quick turnaround, good service by Bethany P. at InsiderPages
A very quick drive or jog for Stanford students and staff. The prices can be a bit high, but they also offer same day service.

Located in a great shopping center for doing errands. A few doors down you'll find a Longs Drug, Peets Coffee, Jamba Juice, and Coldstone as well as many retail stores.

PROS: convenient location, good quality
CONS: can be pricey

Read more at siliconvalley.citysearch.com
Recommended: Yes
Business Details on Town & Country Cleaners

Categories:

Payment Types:
Master Card, Visa

Phone Numbers:
Primary Phone: (650) 329-0998