Knowledgable salesperson by Joan W. at InsiderPages
We had to buy a replacement drop in stove. Our salesman immediately stopped us from telling him what we wanted and instead asked a bunch of questions about the one we had. I started to get irritated until he explained that only two stoves they carried would fit the opening that we had. If we got anything else it would require additional expense and trouble to install. When we asked about the ones we originally wanted, he looked up the specs and sure enough, they would not fit. Did we pay more than at some discount place? Yeah. Did we get better service and are happier with the purchase? Oh Yeah! Why save a few bucks to spend hundreds more in renovation costs? We did check prices and found they were pretty close to the other major stores (not the discounters) if you looked at the total cost (in the house & working) We also got a fridge here and it was a great deal and is perfect for our needs.
PROS: Product knowledge
CONS: Tiny store, lack of parking
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