You know their lying when their talking!
I had my motor mounts replace a few months ago, they charged me for 5 mounts, after the repair I asked to see the broken mounts he replaced, after a while of searching he produced the old mounts. A few days later I took my car in to check the alignment and was told they never changed the rear mount and left out bolts holding the the motor mounts to the frame. I took the car back to sam's to fix the problem & the freaking lying mechanic said they were were missing when I brougt it in, but his helper told me earlier that he couldn't get it screwed in unless he remounted the brace and it was too much trouble. When I asked about the missing rear mount I paid to have replaced he denied agreeing to replace it. I had left my estimate in the car when they were doing the work and he snatched it on me.
Now 2 of the mounts he replaced just broke and my new mechanis said they broke because the missing rear mount I paid "Sam the Theif" to replace was responsible for lack of support causing the side mounts to break again.